2016 Provided strategic planning services for the dis-affiliation of nonprofit organization that was a chapter of a national organization to an independent regional nonprofit. Services included crafting an independent...
Read MoreNovember 2001 Commissioned by Gwangju Bienale International Art Expo 2002 Provided historical and ethnographic context of artists and their five diasporic communities – Almaty, Kazakhstan; Los Angeles, U.S.;...
Read MoreMarch 2006 The goal of this project was to develop a deep ethnographic understanding of how technologies (specifically PCs) are used among the growing middle class in South Korea. Tied to a larger study of technology use in four...
Read MoreOctober 2008 (Please feel free to email us if you’d like to receive a copy of the final report for this project.) This project was an exploration of the ways in which health records are kept, how storage modality affects patient...
Read MoreApril 2009 The objective of this project was to examine the local response to the launch of an online physician consult system. This included scanning the local culture and healthcare context, observing the patient experience...
Read MoreApril 2009 Convened a team of nationally recognized researchers for a study of exergaming to consider how ambulatory seniors might benefit from game play. The proposed study considered how moderate activity in exergaming might...
Read MoreMay 2009 This ethnographic study focused on how the uninsured and underinsured in Los Angeles integrate health, wellness and healthcare practices in their daily lives. Insights from in-home interviews and participant observation...
Read MoreMay 2009 (Please feel free to email us if you’d like to receive a copy of the final report for this project.) This two-day event, comprised of an immersion exercise followed by a stakeholders’ roundtable, explored the...
Read MoreNovember 2009 Applied ethnographic methods for in-context usability of a prototype home health monitoring system. Results provided feedback on setup and usage, including evaluations of performance, accuracy, recall, and...
Read MoreOctober 2010 In this exercise, adapted from the MACA Poverty Simulation, participants took on a wide range of roles, from single parents trying to care for their children to senior citizens trying to tend to health issues while...
Read More2015 – 2016 This project was designed and conducted by EthnoWorks to provide a rich, empirically grounded understanding of pet (mostly dog) adopters and shelter staff around the process of pet adoption. By gaining insight...
Read More2014 – 2015 This three-phased implementation study of an in-room patient education system is part of a larger effort underway at a large hospital system to empower patients to become active participants in their treatment,...
Read More2014 Patients experience wayfinding in large hospital campuses, not only navigating to their appointments but returning to their vehicles or pick-up spots. One large hospital system developed and piloted a wayfinding mobile app...
Read More2014 This project was undertaken to test to test the viability of Firefly, an equipment location system, in the Emergency Department of a large hospital system. We conducted baseline and post-implementation ethnographic...
Read More2013 A query into the current state of Korean America in the San Francisco Bay Area was undertaken so that a leading Korean American community center could realign its programs and services to again become relevant to its...
Read MoreThe goal of this project was to understand people’s daily social transitions, mobile practices, and collaboration techniques at the workplace, at home, and in-between. The methods we used included…
Read MoreThe research goal for this large-scale project was to establish a foundational understanding of membership among limited English-speaking Asian Americans. Our work began by reaching out to four different Asian American ethnic...
Read MoreEthnoworks conducted an ethnographic study of medication delivery practices for a major chain of hospitals to gain a deeper understanding of the experiences and perspectives of nurses as they interact with changes in medication...
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