medication_administration_process_IMG_2052This project involved extensive ethnographic and video training to an in-house research team embedded within a major health care provider in the Northeastern US. The Ethnoworks team provided mentorship, guidance, support, and training as part of a small research project addressing the challenge of high hospital re-admission rates among the company’s elderly clients. Together with in-house researchers, Ethnoworks developed a research strategy and plan, created discussion guides, recruited participants, provided ethnographic research and video training, conducted in-home and in-facility interviews, and analyzed and synthesized data for patterns and themes within the data. The team shared results of the patient-oriented work with colleagues and company leaders via a complete edited video and accompanying presentation.